Multinational company of the cosmetic seeks a CUSTOMER OPERATIONS LEADER for its headquarters in Barcelona
Leader will look after the daily activities required to perform the customer
orders cycle with excellence, meeting the operation quality and service
targets, focusing on Customer Satisfaction
Customer Operations Continuous improvement program
- Own the quality execution of the
Order to Delivery and Billing daily process
- Deliver key Performance
Indicators, Order Fill Rate, Orders on Time, Billing Quality
- Customer Operations Team
training and Capability Increase
- Develop Collaboration with Key
counterparts, external and Internal
- Engineering degree.
- High level in English language.
- Analytical skills, Team work
capability and Operational Discipline
- SAP knowledge
- Experience leading Customer
Service Department is a plus.